FAQ

Toraya

住所 渋谷区笹塚3-29-2
チェックイン
16:00
チェックアウト
11:00
ユーザーの口コミの平均:

    口コミの取得に失敗しました。

    プランの取得に失敗しました。

    ホテル詳細情報

    Check-in time starts at
    Check-out time is

    ホテルからの重要なお知らせ

    最低宿泊年齢 : 0 歳
    To ensure a safe, pleasant, and respectful stay for everyone, we kindly ask all gauests to follow the house rules below. Thank you very much for your cooperation. 🕓 Check-in & Check-out Check-in is from 4:00 PM. (We will send detailed instructions before your arrival.) Check-out is by 11:00 AM and strictly observed. Late departures will incur a fee of JPY 2,200 (10% tax inclusive: JPY 200) per hour, as it impacts our cleaning team’s schedule. Thank you for your understanding. 👤 Registered Guests All staying guests must be registered in advance using our system, PIPI Guest. Only registered guests are permitted to enter and stay in the room. Inviting non-registered guests may result in penalties and cancellation. 🚭 No Smoking Smoking of any kind (including cigarettes, e-cigarettes, and vapes) is strictly prohibited inside the room, on the balcony, and within the building premises. We kindly ask for your cooperation in keeping the space clean and smoke-free for future guests. 🗑️ Garbage & Belongings Please follow Japan’s garbage separation rules (burnable, non-burnable, recyclables). Kindly refrain from leaving behind excessive trash or personal belongings (such as clothes, shoes, luggage, etc.). If you need assistance with disposal, feel free to contact us. 🔇 Quiet Hours Quiet hours are from 8:00 PM to 7:00 AM. To maintain a peaceful environment, we kindly ask that guests avoid loud noise and respect neighbors. 🎉 Parties & Gatherings Parties, events, loud music, and large gatherings are not permitted. Thank you for helping us preserve a peaceful and respectful atmosphere. 🐾 Pet Policy (For Rooms That Do Not Allow Pets) Pets are not allowed in this property. Thank you for your understanding and cooperation in helping us maintain a clean and allergy-safe environment for all guests. ⚠️ About Penalties In the event of a violation of any of the above — or other house rules not listed but deemed necessary to ensure a safe and respectful environment — a penalty fee may apply, depending on the nature and severity of the issue. We sincerely appreciate your understanding and cooperation in helping us maintain a comfortable and pleasant space for all guests.

    施設情報

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    お支払い方法について

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    キャンセルポリシーについて

    キャンセル料(取消料)は宿泊施設・プランにより異なります。キャンセルの無料期間やキャンセル料率は、各プランの「キャンセルポリシー」で必ずご確認ください。
    ※事務手数料はご返金致しかねます。
    ※別途弊社規定の取消手数料がかかります。

    周辺施設

    周辺スポット
    人気スポット

    口コミ

    ユーザーの口コミの平均:
    現在、この施設への口コミはありません。

    口コミの取得に失敗しました。

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